Refund policy

We want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within 14 days of delivery.  

To be eligible:  Items must be unworn, unused and in original condition.   Items must be returned with any original packagjng or tags when applicable.    The return must be requested within 14 days of delivery.

Non-Returnable Items

Items that have been worn, washed or altered.

Personalized or custom made items. 

Items marked as final sale.

 

Defective or Damaged items:

If your order arrives damaged, defective or incorrect, please contact us as soon as possible with your order number and photos of the item.

Return Shipping:

Unless an item is defective, damaged or incorrect, the customer is responsible for the return shipping costs.

 

Refunds:

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.  Approved refunds will be issued to your original payment method.  Please allow your payment provider additional time to process the refund.

 

How to request a return:

Please contact us at RoyalOrlandoVacations@gmail.com with your order number and the return reason.  We will provide instructions for returning the item.